Frequently asked questions

Tom at Katoli provided a very professional service for us. He was extremely efficient, organised the house visit directly with the estate agent, and within days provided a very detailed report. Tom has also gone above and beyond with answering my questions.

Excellent in every way from promptly responding and answering my questions. So impressed, highly recommend. Thank you for such a great detailed report you produced of the property. Outstanding customer service!

I can't recommend Tom enough. He was so helpful, affordable and quick to respond to any emails we sent. We got our survey through within 4 business days, it was detailed and clear to understand.

Tom offered a great service. He was very professional and friendly, always available to answer any questions and was thorough with his inspection and very detailed with his survey. Would highly recommend!

Excellent. I would highly recommend. Tom is professional, always quick to respond and takes the time to go through your report in detail so you fully understand any risks.

Tom went above and beyond. Not only did he provide a very clear and instructive survey report with loads of pictures ahead of the deadline, he also took time to talk us through all the findings and gave useful tips throughout.

Absolute quality service from Tom throughout. Goes above and beyond and would recommend this surveyor to anyone. Professional standard and an absolute gentleman who will take the time to make sure you understand every step.

Tom was very professional and prompt in conducting the survey and sending us a detailed survey report ahead of time. We also had a follow-up conversation where Tom explained recommendations and provided a cost estimate of remedial actions.

Tom was very helpful and happy to talk through the survey. My solicitor commented that it was a good quality and thorough survey, and she has seen a fair few. Very reasonable price too. One hundred percent recommend.

Clear quote and info on timing, easy-to-understand text and remedial recommendations covering everything we needed. Tom arranged the survey with the estate agent quickly and generated the report within days.

I chose Katoli Chartered Surveyors due to Tom's professional background and RICS qualification. The Level 3 survey was thorough, with excellent photos included. Tom was also happy to chat over the phone whenever I had questions.

Tom was more than happy to talk through things on the phone and his experience and knowledge helped us to fully understand the pros and cons of the property. Responsive, thorough, and highly professional throughout.